If you need any help with making a booking, please follow the instructions below. STEP 1: Your Journey The first screen is divided into 2 parts: ‘Your Journey’ and ‘Options’. In the ‘Your Journey’ section, please indicate:
The pickup point (From)
Your destination (To)
If the ‘Extra Stops’ section is available, enter any additional stops you require.
Next, in the ‘Options’ section, please indicate:
If your trip is one-way or return
Number of passengers and the number of suitcases
Your pick up date and time (and the return date and time if applicable)
If the pickup is from an airport, then please enter the flight number
Select any other desired options or promotions that are currently available
If Meet & Greet is available and selected, please enter the passenger name later in the remarks field, or email the company logo
Baby or booster seat (please enter the child’s weight and age later in the remarks field)
Wheelchair (please notify later in the remarks field whether it is foldable, normal or an electric wheelchair)
When finished, select ‘Next Step’
STEP 2: Select Vehicle
Choose the price or vehicle you want for the journey (if more than one vehicle is available at that time)
Then select ‘Book Now’
STEP 3: Personal Details
If you are a first-time customer please enter:
The gender of the person making the booking, by ticking the correct button – male or female
The first and last name of the person making the booking, and their mobile number
(If the passenger is different to the person making the booking, please enter the name of the passenger and their mobile number in the remarks box)
The email address to where we should send an email confirmation of this booking request
(If we don´t have the correct email address, we won´t be able to send the booking confirmation)
Add any additional information into the remarks box that could be useful for our driver to ensure a safe and pleasant journey
If you are an existing client please enter:
Your ID and Password (sent with your first email booking acknowledgement)
If you have forgotten your password click the link below and we will send you a new password
Select ‘Next Step’
STEP 4: Payment / Confirmation
If the passenger is going to pay the driver, select ‘Pay Later’
If you want to pay in advance then you can use your existing account for payment
You can pay online using any of the major credit cards
Whether paying in advance or not, your booking will be acknowledged by email. This email will include the itinerary details and your client access information
When we have checked the booking and allocated a driver, you will receive another email confirming your booking
For subsequent bookings, you can just log in and enter your journey details.